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Responsible gaming

At Spinmills, the point of gambling is to have fun. We want our platform to be pleasant, not stressful or dangerous. That’s why we aim to promote responsible gaming and help players stay healthy while they play.

Our Goals

Foster Entertainment

We build our platform Spinmills Casino with the goal of giving players a fun, fair, and interesting gaming experience. People should never think of gambling as a method to earn money or solve their money issues. It’s just a way to have fun.

Reduce Bad Behavior

We watch for signs of dangerous or harmful gambling behavior and step in when we need to. This means setting limits on how much you may wager, keeping an eye out for bad patterns, and putting accounts on pause as needed.

Offer Tools and Support

Our players may use a complete range of self-help options, including as deposit limitations, session timers, reality checks, temporary pauses, and permanent self-exclusion. You may easily turn on these features in your account settings or by contacting support.

Educate Families and Friends

Family and friends are generally the first to notice the indicators of problem gambling. We want them to talk to us openly and provide them knowledge that will help them see unsafe conduct and do something about it.

Signs of Problem Gambling

Some symptoms that gaming could be getting out of hand are:

  1. Spending more money than you planned
  1. Keeping your gambling activities a secret from others
  1. Chasing losses or feeling that you have to “win it back”
  1. Getting worried or angry while you’re not gambling
  1. Gambling instead of doing job, studying, or spending time with family
  1. Getting money for gambling via borrowing it or selling things

Seeing these signals early might help you avoid big problems.

Advice on What to Do

If you see any of the indicators above in yourself or someone you care about, don’t disregard them. Here’s what you can do:

  1. Thinking on self-exclusion
  2. Players may ask to be temporarily or permanently banned from our site. We also completely endorse registering in the Dutch national exclusion record, Cruks (Centraal record Uitsluiting Kansspelen).
  3. Encouraging a family member or friend to help

If you’re concerned about how someone else is gambling, get in touch. A calm, honest talk might be a strong starting step. Our support staff can assist those who are worried and figure out what to do next.

Keeping a Healthy Point of View

Before you play, decide how much time and money you can spend. Take breaks often. Remember that losing is part of the game and that you can never be sure you will win.

Help from outside and experts

There is support from professionals. If gambling is becoming a problem, we suggest contacting reliable groups like:

Loket Kansspel in the Netherlands at www.loketkansspel.nl.

Gambling Therapy (International): www.gamblingtherapy.org

AGOG Nederland: Groups that help gamblers and their families

You are not the only one. Help is private and frequently accessible all the time.

Stopping kids from gambling

We do not allow anybody under the age of 18 to use our services.

Checking Your Age

When players sign up and before they can withdraw, they must all go through identification checks. We employ dependable computerized techniques to check age and identification.

Awareness of Parents

We want parents and guardians to keep an eye on their kids’ internet usage and implement parental controls. You may use filter software like Net Nanny, Qustodio, or CyberPatrol to prevent material that has to do with gambling.

Reporting Right Away

Please let us know right away at compliance@spinmills.com if you think a child is using Spinmills Casino. We take all of these reports very seriously and keep them secret.

Everyone is in charge of playing games responsibly. We want to help you have fun and stay safe as you play. You may always get help or assistance from our professionals.